The rest is conveyed by nonverbal cues such as body language and eye contact. Nonverbal CuesĪccording to some experts, less than half of the impact of a message comes from words and vocal cues such as tone and inflection. Video collaboration tools make these employees feel like a real part of the team, rather than just a disembodied voice on a phone line. This is especially important for organizations with a significant number of remote workers. The quality of video collaboration tools has vastly increased in recent years, making the experience feel less like a “video phone call” and more like a personal interaction. Are they conducted entirely over the phone? Probably not, and your businesses relationships shouldn’t be, either. But think of the best relationships in your personal life. Relationships are the key to success in business. Here are four business benefits of video collaboration tools. But we lose something when we don’t see our colleagues and clients face-to-face. With the rise of telework, much of business today is conducted via email or over the phone.
The reason: During our entire work relationship, we’ve communicated via video. Instead, we just pick up the conversation we were having the day before.
But when we see each other at an event, we don’t go through the whole, “It’s been a while, how’ve you been?” routine. I work out of Madison, Wis., and one of my closest colleagues is based in Cleveland.
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